Policies
Return Policy
30-day returns
You have 30 days from delivery to return your lamp for a refund. It should be in re-sellable condition with the remote and cable included.
How to start a return
Email hello@afterglow.shop with your order number. We'll send a prepaid label and instructions within one business day.
Refunds
Refunds are issued to the original payment method within 5 business days of your return arriving with us. Original shipping is non-refundable.
Warranty
Every lamp is covered by a 1-year warranty against defects. If it stops working through normal use, we'll replace it.
Exchanges
Want a different color? Start a return and place a new order — it's the fastest route.